InContact is an excellent contact center solution that offers cloud-based contact services such as workforce analytics, optimization and omnichannel routing in one complete package. InContact helps their clients transform customer experience into a competitive advantage.Their mission is to use the power of the cloud to achieve business goals. With an inContact login, businesses such as BPOs, government organizations, midmarkets, and enterprises experience top-notch contact center solutions like no other.
Here’s how you can sign up, log in and retrieve lost passwords for your inContact account:
How To Sign Up For inContact
For Business owners and organizations who are looking to join inContact, you can start off by going to inContact’s website and finding about the features and the contact center solutions that will fit your needs. You can start by opening your favorite internet browser and typing the following URL address into the address field: www.incontact.com.
You will be directed to the main inContact website. Feel free to look around and get to know more about the company. You’ll notice that there’s no link to sign up to get an inContact account. However, there are many ways you can do this from the website- first, you can scroll down on the main page and locate the orange link that says “Let’s Talk”. This will direct you to the following URL: http://get.incontact.com/get-quote.
From here, there are many ways you can sign up as a client. You can call the number provided (1-888-986-3294) and speak with a live customer representative over the phone. If calling is not an option, you can click on the orange link that says “Chat” and chat over the internet with a live representative. Finally, you can fill out a form for a quote and have an inContact representative get back to you with a figure. You’ll need to provide information such as your First Name, Last Name, Business Email, Business Phone, Company, Country, Job Function and Number of Seats. Once you have filled it out, you can click on the blue link that says “Get Quote” and wait for a response.
How To Log In
Step 1. Open your favorite internet browser and type the following address to the URL field: www.incontact.com (inContact Login). Press the enter key to continue.
Step 2. You will be directed to a new page that says inContact on top. On the left part of the page is an area where you can log in as an agent or as a supervisor. You will be provided your username and password by your HR department or your manager.
Step 3. Fill in the Username field with your user name and your password with the one given to you. If you’re using your computer and wish to use the same user name and password credentials throughout the day, you can tick the checkbox that says “Remember Me”. You may also tick the checkbox that says “Launch Agent Upon Login” if you want to get to your agent workflow immediately after logging in.
Step 4. Click on the inContact Login button.
How To Retrieve Your inContact Password
Step 1. Open your favorite internet browser and type the following address to the URL field: www.incontact.com. Press the enter key to continue.
Step 2. You will be directed to a new page that says inContact on top. On the left part of the page is an area where you can log in as an agent or as a supervisor. If you forgot your password, you can click on the black link that says “Forgot Password?” just below the words “Launch Agent Upon Login”.
Step 3. You will be directed to a new page. The top text on the page will say “Forgot Password”, and the middle text says that instructions on how you can reset your password will be sent to the email address that’s associated with your inContact Login account. You will need your Username in this case. If you also forgot your user name, then you can retrieve it by asking your supervisor what it is. Enter your user name in the blank field, then click on the black link with the checkmark that says “Send Instructions”.
Step 4. Open your email address and check your inbox. The instructions on how you can reset your password should be here. Simply follow the instructions, set a new password and go back to the inContact webpage to log in.